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Sr. Business Systems Analyst, Salesforce

Date:  Jul 13, 2021

Danvers, MA, US, 01923

Abiomed is a pioneer and global leader in healthcare technology and innovation, with a mission of Recovering Hearts & Saving Lives. With corporate headquarters in Danvers, Massachusetts, offices in Aachen & Berlin, Germany and Tokyo, Japan, Abiomed’s 1,700 employees form one of the fastest growing medical device companies in the world. We attract and retain exceptional talent with our collaborative culture, passion for our work, and a strong commitment to employee professional development.


Patients First | Innovation | Winning Culture | Heart Recovery

Abiomed is seeking an energetic, innovative, solution-oriented Sr. Business Systems Analyst to join our growing Salesforce Application team!  In this unique opportunity with one of the fastest-growing / most innovative med tech companies, this Sr. Business Systems Analyst will be a critical technical liaison between the business and the Salesforce Development team, working to drive effective solutions for the business.  The Sr. Business Systems Analyst will work to ultimately ensure delivery of robust capabilities to maximize our value from the Salesforce platform.   This person must be technically-oriented, but must also enjoy working with the business to create efficiencies in their work and help them achieve their objectives.  If this sounds like you, read on!  This is an incredible opportunity for positively impacting patients through your technical work.


Primary Responsibilities

  • Analyze incoming requests, gather requirements and translate business requirements into clear and actionable user stories that best leverage Salesforce platform
  • Act as the liaison between stakeholders and technology team, communicating effectively with each group
  • Own project delivery and work closely with vendors and development teams in driving projects to successful execution.
  • Analyze business process needs.  
  • Lead quality management reviews to ensure business and design requirements are met.
  • Demonstrate working knowledge with IS methodologies and processes (i.e. Project Life Cycle, System Development Life Cycle and Change Management).
  • Prepare end user training materials and create jobs aids.
  • Participate in debugging and troubleshooting production issues.



  • 5 years of related (Business Systems / Analyst) work experience, preferably in an environment using the Salesforce application
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
  • Demonstrated project management skills, including planning, organizing, and managing resources 
  • Great attitude - self-starter, self-motivated individual capapble of working effectively with minimal guidance
  • Strong communication skills, especially the ability to translate abstract concepts into clear / actionable deliverables
  • Solid judgment in selecting appropriate approach to solve business problems



Abiomed is an Equal Opportunity Employer committed to a diverse workforce. Abiomed will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, national origin, ancestry, age, sexual orientation, gender identity, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

Nearest Major Market: Boston