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IT Application Support Analyst - MES System (m/f/d)

Datum:  10.06.2021

Aachen, NW, DE

Abiomed, an innovative medical device company, is focused on recovering hearts and saving lives.   We have a single guiding mission:  “Patients First.”   With corporate headquarters in Danvers, Massachusetts, offices in Aachen & Berlin, Germany and Tokyo, Japan, Abiomed’s 1,700 employees form one of the fastest growing medical technology companies in the world.  Abiomed attracts and retains exceptional talent with our collaborative culture, passion for our work, and a strong commitment to employee professional development. 




The IT Application Support Analyst - MES System (m/f/d) role is a member of our enterprise application team and will be based in our Aachen Germany office.  This role will develop and support the manufacturing systems used to manufacture Abiomed products. This is a dynamic role that will provide exposure to the entire manufacturing process. The ideal candidate would have exposure to both manufacturing process and some related enterprise application experience.  


Essential Functions:


  • Work with cross-functional core team for global MES system
  • Translate manufacturing needs into process models within MES system
  • Work with global manufacturing to test models and make iterative changes to the model
  • Perform first level support for MES applications
  • Work with internal and external resources to escalate issues and provide training to end users
  • Craft documentation and training in German (and potentially other) languages
  • Maintain German knowledge base for applications
  • Lead or participate in global projects to drive additional efficiencies in the manufacturing process 


Job Requirements


  • Degree in Computer Information Systems, Manufacturing or Engineering or equivalent work experience 
  • Technical aptitude; ability to learn new systems and information quickly
  • Understanding/Experience of manufacturing process.  Medical device and Lean experience a plus 
  • Some programming or scripting experience preferred 
  • Experience in Camstar/Siemens OpCenter preferred
  • Experience with SAP a plus
  • German and English language proficiency



ABIOMED is an Equal Employment Opportunity employer. We are committed to the policy of providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, disability or national origin.